Getting the right help for gambling-related harm can be a challenge
Here, we answer some of the main questions we get from people who are reaching out for support and treatment.
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What treatment programmes do you offer?
There are a number of treatment options in our programmes.
These range from outreach and online support, to retreat & counselling services and residential treatment.
To find out more go to our How We Can Help section.
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How long is the waiting list?
The waiting list can vary depending on the time of year but the average is four to six weeks.
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Can I choose where I go for treatment?
This will be discussed and decided in the assessment process. You’re welcome to state preferences but eventual location will depend on personal circumstances and availability.
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Do I go home between assessment and treatment?
No. If you are offered a place on a programme then treatment will begin immediately following assessment and you will not be able to go home.
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How much does it cost?
We will remove as many barriers as possible to help you live a life without gambling-related harm. We want you to get the help you deserve. Gordon Moody now offers all services at NO COST.
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Can I work or study while attending residential treatment?
No. We need every resident to be fully focused on their treatment, so contact with outside organisations is restricted.
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Can I go out or go to the gym?
Residents are allowed out with planned activities that are factored in as part of the programme. These include shopping trips and gym visits.
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Can I have my mobile phone, tablet, computer?
Phone and internet access will be allowed at certain times. However, to allow people to focus on their recovery programme access is scheduled in through staff agreement.
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Can I worship while attending residential treatment?
Yes. We’re always happy to facilitate people conducting worship and religious observance.
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I’m disabled is it easy for me to get around ?
Yes, we have accessible and compliant places in our buildings.
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Can I have visitors ? Can my partner stay at weekends ?
Unfortunately, we cannot allow visitors while you are in the residential treatment programme. However, phone calls home to family and children are scheduled in for residents.
The aim of the programme is to allow residents to step away from the obligations and pressures of their day-to-day life and create an environment where they can focus on their recovery with other residents.
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Do you offer online counselling?
We provide residential treatment for gambling-related harm.
We are constantly evolving our programmes to provide the right treatment, at the right time, in the right place.