Night Support Worker- Wolverhampton

At Gordon Moody, we believe in second chances, renewed hope, and building a future free from gambling harm. As the UK’s leading charity dedicated to supporting those severely affected by gambling-related harm. We provide specialist residential treatment and holistic support to help individuals on their recovery journey.

We are currently seeking a Night Support Worker to join our Women’s Residential Treatment Centre.

This is a vital role providing overnight support, ensuring the security and well-being of our service users, and offering a calm and reassuring presence during critical hours.

Key Responsibilities:

• Ensure the safety of all service users throughout the night

• Conduct regular site checks and monitor CCTV for security

• Provide emotional support and assist with any arising needs

• Record and report incidents accurately, completing end-of-shift handovers

• Support residents with developing life skills and accessing services

• Liaise with on-call management and external services when needed

• Carry out administrative duties including risk assessments, updates to case management systems, and incident documentation

Person Specification:

We’re seeking individuals who are empathetic, reliable, and committed to making a difference in the lives of vulnerable women.

Essential:

• NVQ Level 3 (or equivalent) in Health & Social Care, Advice and Guidance

• Experience in a structured care setting (e.g. hostel, residential, mental health)

• Strong written and verbal communication skills

• Understanding of safeguarding, risk, and crisis response

• Ability to work independently and collaboratively

Desirable:

• Experience supporting individuals with addictions or complex needs

• Training in therapeutic approaches (e.g. Motivational Interviewing)

• Experience facilitating group work or peer support

• IT and case management system proficiency

Why Work With Us?

• Make a meaningful difference every shift

• Join a passionate and supportive team

• Receive regular supervision and opportunities for training and development

• Contribute to an innovative and evolving women’s treatment programme

• Be part of a national charity with a long-standing commitment to recovery and healing

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APPLY FOR THIS POSITION: Night Support Worker- Wolverhampton