Recovery Worker

At Gordon Moody, we believe in second chances and building lives free from gambling harm. As the UK’s leading charity for gambling- related harm support, we offer specialist residential treatment and holistic care to those most affected.

For more than 50 years, we have been a trusted leader in gambling addiction recovery, combining specialist expertise with a deep commitment to transforming lives. Our evidence-based approach delivers measurable outcomes and industry-leading success rates, helping individuals achieve meaningful and lasting recovery.

At the heart of everything we do is a people-first philosophy, providing compassionate, personalised support tailored to each person’s unique journey.

We also recognise that recovery is deeply personal, which is why we offer a discreet, professional, and respectful environment where individuals can rebuild their lives with confidence, dignity and trust.

The Role

We’re looking for a Recovery Worker to support individuals through their rehabilitation journey. You’ll work closely with residents, therapists, and partner agencies to ensure each person receives the tailored care they need to recover and thrive.

Key Responsibilities

• Provide one-to-one support and coordinate individual care plans
• Help service users register with GPs, access benefits, and attend appointments
• Facilitate and support recovery-focused group sessions
• Carry out health & safety checks, room inductions, and drug/alcohol testing
• Support life skills development (e.g. cooking, budgeting, cleaning)
• Liaise with external services to ensure a smooth transition after treatment
• Keep accurate records using our care management system

What We’re Looking For

Essential:

• Previous experience with addiction services (gambling, alcohol, substance or a neuropsychological disorder)
• NVQ Level 3 in Health & Social Care / Adult Care (or working towards it)
• Ability to work with vulnerable people in a supportive way
• Group facilitation or therapeutic support skills
• Strong communication and care coordination
• IT skills and confident with record-keeping
• Familiarity with safeguarding and risk management
• Flexible approach to shift work (includes some weekends)

Desirable:

• Interested in working within a therapy-based setting for gambling addiction.

We help people to reclaim and rebuild their lives free from gambling-related harm in safe, supported environments by providing the most effective therapies, interventions, and counselling possible.

If you’re looking for a rewarding career where your work can make a genuine and lasting difference to the lives of others, we’d love to hear from you.

Based in Redditch, 35-hour week, shift rota between the hours of 8am and 8pm including some weekend work.

Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

---

APPLY FOR THIS POSITION: Recovery Worker