Closing Date: June 11, 2023
Reporting to: Head of Service Development
Location: Remote position with a significant amount of travel to our services. Must hold a driving license.
Salary: £37,710 - £46,268
Hours: 35 hours per week
Related Documents:
We are looking for a Service Development Lead to support the Head of Service Development in the design, development and eventual management of Gordon Moody’s treatment and support that is offered to those who experience gambling-related harm due to a loved one’s, friend’s or colleague’s gambling addiction.

We need this individual to oversee the day-to-day delivery of our support and interventions for affected others by ensuring we provide a high quality, effective and safe service provision.


  • Are you looking for a new challenge?
  • Do you have a willingness to learn and develop?
  • Are you able to commit to Gordon Moody’s ambitions, values, and strategies?
  • Do you have the ability to work on your initiative and be proactive?
  • Are you able to empower others and have a positive can-do attitude?

Job Purpose:

As our Affected Others Service Development Lead, you will be a key part of the management oversight of our therapeutic programs and ensure that the service is designed, integrated, and coordinated to ensure a seamless delivery of care for the affected others of our clients and that a clear, accurate, and updated record is maintained within the case management system.

During your role, you will be expected to oversee the development and implementation of the competency standards within the service. You will lead the identification and implementation of the training and development needs of our support and therapeutic employees.

Working for Gordon Moody, you will be an advocate for our values and ethos, working to keep abreast of best practices and excellence in co-production and service user engagement.


  • Be able to hold safeguarding responsibility on necessary days in the absence of the Heads of Services and the Director of Clinical Services.
  • Ensure that all appropriate risk assessment and management processes are in place to ensure the safety of staff, service users, and their affected others.
  • Provide clinical and therapeutic advice and support to staff supporting affected others and future direct line supervision to roles identified as part of the service development (likely a therapist and support worker).
  • Attend relevant MDT clinical meetings.
  • Work alongside the Clinical Director and Heads of Service to develop and implement training and initiatives for all staff about the knowledge, skills, and experience required for high-quality service to our clients and their affected others.



  • At least two years experience in an addiction/mental health/social care management setting.
  • Advanced qualification and/or training in a relevant discipline (Healthcare/Social Work/Psychology/Psychotherapy or Counselling).
  • Health or Social Care Professional Accreditation (e.g., BPS, BASW, BACP, UKCP, FDA – or equivalent membership body).
  • Knowledge and understanding of the problem and treatment of addiction and mental health issues.
  • Experience in line-managing clinical staff, including the use of professional development, performance management, and safeguarding protocols.
  • Experience in the development, implementation, and management of addiction/mental health treatment programmes.
  • Experience in clinical supervision and ability to provide group supervision and reflective practice.
  • Political awareness and the ability to remain impartial.
  • An understanding of the sector.
  • Experience in safeguarding adults and children.
  • Evidence of continuing professional development.
  • Multicultural awareness.
  • Excellent interpersonal skills to engage a diverse range of people.
  • Excellent communication skills including networking and presentation skills.


  • Experience working within therapeutic and/or addiction treatment services.
  • Experience working with a service that provides support to individuals with complex needs.
  • Exposure to going through a direct or indirect lived-in experience of an addiction setting is desirable.

Working hours: 

35 hours per week – remote working with significant amounts of travel to our services.

Company Benefits:

  • 28 days holiday plus Bank Holidays
  • Paycare scheme
  • BetterSpace membership
  • AbleFutures partnership
  • Increased company pension contribution
  • Strong CPD and development opportunities
  • Supportive working environment
  • Career progression
  • Family-friendly policies
  • Company events

APPLY FOR THIS POSITION: Affected Others Service Development Lead

If you are interested, please complete the online application form below OR submit a CV with a cover letter explaining why you would be suitable for the role and return it to


Return to Vacancies list

Gordon Moody

Find out more about Gordon Moody

If you want to find out more about what we do, how you can help personally or support us as an organisation then please get in touch and we’ll send you updates with our latest information and news.

Translate »